[2024年05月10日] 最新Salesforce-Communications-Cloud試験問題集には高得点で一発合格 [Q24-Q41]

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[2024年05月10日] 最新Salesforce-Communications-Cloud試験問題集には高得点で一発合格

無料提供中Salesforce-Communications-Cloudブレーン問題集とSalesforce-Communications-Cloudリアル試験問題

質問 24
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?

Downstream Order Item Scope

Top Order Item Scope

Order Item Scope

Account Scope

質問 25
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.

Use Apex to be able to send the customized payload and interpret the response

Attach an Omniscript ta task and handle the integration manually

Recommend that this step to be handled manually by having the user navigation to the fulfillment system’s native UI …….logic

質問 26
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance

Migrating millions of records will cause Order Management to fail during processing due to large volume

Migrating millions of records may reduce query performance due to large data volumes

This would require migrating all products sold within last 5 years, including those that are no longer sold.

Migrating Assets instead of orders would provide more business Value.

質問 27
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

Design order capture and order fulfillment flows

Design a quoting flow to negotiate price and discount approval process.

Design a contract creation and contract renewal flows

Design opportunity management flows and convert the opportunity to quote.

質問 28
Universal containers is a communication service provider using communication cloud. A member of UC’s legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

Which of the products are inactive?

Are there customer specific offerings?

Can we rationalize products to a smaller number?

Which of the provided products are still actively sold?

質問 29
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

Use the integration procedure to manage the various task that technician need to undertake

Use data raptor to assist with integration and introduce several manual task into the flow.

Use call out to fully automate the flow so that no manual steps are required

質問 30
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

Model the Ethernet access device as a child product of the dedicated internet service offer

Model dedicated internet service as a child product of the Ethernet access device offer.

Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

質問 31
Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team’s flow expertize

Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.

Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse

Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.

Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team’s Flow expertise.

質問 32
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

Analyze and resolve any errors that were encountered and perform additional data load for any failed records

Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness

Inform the business that data migration is completed and errors resolved in development

Raise support case to retrieve a data load report to summarize the data load.

質問 33
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC’s website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

Discount

Promotions

Time Plan

Offering

質問 34
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.

Do not migrate legacy assets and leverage external objects within salesforce to access them

Coordinate migration readiness across regions and execute migration all at once to ensure consistency

Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.

質問 35
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

Model the router technical product and decompose it from the business internet offer.

Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule

Model the router as an attribute of the business internet offer with a default value of ‘included’

Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

質問 36
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration

Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

UX experience is the most important. Fully design and validate the UX before designing the integration step

Exact data in integration is an input to the ux design. Detailed Design of the integration… can start

質問 37
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

Discounts.

Adjustment using Context rules

Promotions

Customizations using CPQ Hooks

質問 38
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order

Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item

Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.

質問 39
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

The product services sold can undergo future attribute changes

The Product sold is a device accessory such as phone case

The product/service sold is high volume, one time billing event, such as a pay per view

The product services sold will have child features added in the future

The product Service sold has a recurring charge

質問 40
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

Implement the router condition logic in the integration layer as callout task

Map all relevant information to the Customer Facing Service (CFS)

Use action type from fulfillment request lines in the callout condition task

Implement the router condition logic within decomposition layer with more conditions.

Use the Action type from Order items to the Decomposition Relationship Conditions.

質問 41
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ……trigger on custom object to insert product and related records in the product catalog.

Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.