[Q39-Q53] COBIT-2019リアル試験問題解答は更新された[2024年02月24日]

Explanation
The final step in governance system design is to define target capability levels for the most critical objectives.
The governance system design is the process of designing and implementing a governance system for an enterprise using COBIT 2019. The governance system design involves tailoring the COBIT 2019 components such as principles, enablers, goals, processes, practices, roles, structures, metrics, etc., according to the enterprise’s context and needs. The governance system design also involves considering various design factors such as enterprise strategy archetype; enterprise goals; IT-related goals; risk profile; IT deployment; threat landscape; compliance requirement; operating environment; size of enterprise; culture; stakeholders; etc., that influence how an enterprise designs and implements its governance system using COBIT 2019. The final step in governance system design is to define target capability levels for the most critical objectives. The capability levels are a measure of how well an enterprise performs its information and technology governance and management processes in terms of process attributes such as process performance, process definition, process deployment, process measurement, process control, process optimization, etc. The capability levels range from
0 (incomplete) to 5 (optimizing), indicating the degree of maturity and effectiveness of an enterprise’s information and technology governance and management processes. The critical objectives are the governance and management objectives that have been prioritized based on the design factors and the stakeholder needs.
The governance and management objectives are the statements of what an enterprise wants to achieve in terms of its information and technology governance. The governance and management objectives are derived from the enterprise goals, which are the high-level statements of what an enterprise wants to achieve in terms of its mission, vision, values, strategy, etc. By defining target capability levels for the most critical objectives as the final step in governance system design, an enterprise can ensure that it has set realistic and achievable goals for its information and technology governance and management processes that support its strategy and objectives. This will also help to identify the gaps or issues that need to be addressed to enhance the capability levels of the selected processes.References: : COBIT 2019 Design Guide: page 53-54 : COBIT 2019 Process Assessment Model: page 11-13

Explanation
The best way to enable an enterprise to show and prove the benefits realized from the implementation of an EGIT program plan is to communicate the results and benefits in business impact terms. The EGIT program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. Communicating the results and benefits in business impact terms means using appropriate tools, methods, formats, frequencies, etc., to report on the progress and outcomes of the EGIT implementation program to relevant stakeholders such as the board, executives, business managers, IT managers, etc., using language and metrics that demonstrate how the program has contributed to achieving the enterprise’s strategy, objectives, performance, value, etc. By communicating the results and benefits in business impact terms, an enterprise can ensure that it has a clear and compelling evidence of the value and benefits delivered by the EGIT implementation program, that it has met stakeholder requirements and expectations, that it has obtained stakeholder feedback and recognition, that it has enhanced stakeholder trust and confidence, etc12 References: 1: COBIT 2019 Implementation Guide: page 51-52 2: COBIT 2019 Framework: Governance and Management Objectives:
page 19-20

According to the COBIT 2019 Official Manual, it is important to consider the threat landscape when tailoring a governance system for an enterprise. This is especially important for operating environments with a high compliance requirement, as it helps ensure that the required security measures are in place to protect the enterprise from potential threats. Additionally, it is important to consider the enterprise goals and strategy when tailoring a governance system, as these will help inform the decisions made regarding the appropriate security measures. The geopolitical situation is not as relevant when tailoring a governance system, as it does not directly affect the security measures that need to be in place.

Explanation
An enterprise goal is a high-level statement of what the enterprise wants to achieve, aligned with the mission, vision and values of the enterprise. Portfolio of competitive services is an enterprise goal that would most likely be evaluated by using a metric “percent of services that meet or exceed targets in revenues and market share”, as it reflects the need to offer products and services that are attractive to customers and differentiate the enterprise from its competitors2, p. 17. 2: COBIT 2019 Framework: Governance and Management Objectives

Explanation/Reference: https://www.isaca.org/resources/news-and-trends/industry-news/2020/effective-capability-and- maturity-assessment-using-cobit-2019

Explanation
The COBIT principle that addresses the need to consider how changes in technology or strategy impact the enterprise governance system as a whole is that a governance system should be dynamic. This principle states that “a governance system should be responsive to changing stakeholder needs, conditions and options; adaptable to changing circumstances; able to learn from experience; and innovative in supporting continual improvement” 4. A dynamic governance system can anticipate and respond to changes in the internal and external environment, such as new technologies, business models, risks, or opportunities5. References: 4:
COBIT 2019 Framework: Introduction and Methodology, page 23 5: COBIT 2019 Framework: Governance and Management Objectives, page 20

Explanation
An example of a governance system component is the compliance regulations applicable to the enterprise. The governance system components are the elements that constitute a governance system for an enterprise using COBIT 2019. The governance system components include principles enablers goals processes practices roles structures metrics etc., that enable an enterprise to govern and manage its information and technology activities effectively efficiently reliably securely etc. The compliance regulations are the laws regulations standards guidelines contracts or agreements that govern the information and technology activities of an enterprise. The compliance regulations influence the level of control and assurance that an enterprise needs to demonstrate its adherence to the applicable rules and obligations. By considering the compliance regulations as a governance system component an enterprise can ensure that its governance system is appropriate for its context and objectives that it can effectively manage the potential impacts of non-compliance on its reputation performance value stakeholder trust etc., that it can align its information and technology activities with the relevant standards guidelines regulations best practices etc., that it can meet stakeholder requirements expectations etc., 5 References: 5: COBIT 2019 Design Guide: page 47-48 : COBIT 2019 Framework:
Governance System Components: page 27-28

Explanation
The role or structure formed by a group of stakeholders and experts accountable for guiding IT-related matters and decisions is the executive committee. This committee is responsible for setting the direction, policies, and objectives for IT governance and management, as well as overseeing the performance, risk, and compliance of IT. The committee is composed of senior executives from both business and IT functions, and may also include external advisors or experts. The committee is based on the COBIT 2019 Implementation Guide1, page 43. References: 1: COBIT 2019 Implementation Guide | Digital | English

Explanation
The objectives of the Evaluate, Direct and Monitor (EDM) domain are best described by assessing strategic options and guiding senior management on the options chosen. This domain covers the governance activities related to setting direction, monitoring performance, ensuring compliance, and providing feedback to stakeholders. The domain consists of five governance objectives: EDM01 Ensure Governance Framework Setting and Maintenance, EDM02 Ensure Benefits Delivery, EDM03 Ensure Risk Optimization, EDM04 Ensure Resource Optimization, and EDM05 Ensure Stakeholder Transparency. The domain is based on the COBIT 2019 Framework2, page 30. References: 2: COBIT 2019 Framework | Digital | English

Explanation/Reference: https://www.oo2.fr/sites/default/files/document/pdf/cobit-5_res_eng_1012.pdf (58)